Refund policy

14-Day Money-Back Guarantee
We want you to be satisfied with your Serenity Silver purchase. If you are not satisfied, you may request a refund within 14 days of receiving your order.
To request a return or refund, please contact Serenity Silver within 14 days of delivery. Refunds apply to the purchase price of the product. Original shipping charges, if any, are non-refundable. Customers are responsible for return shipping costs unless the product arrived damaged, defective, or incorrect.
Once an approved return is received, the refund will be issued to the original payment method.
If your order arrives damaged, defective, or incorrect, please contact us as soon as possible so we can make it right.